Frequently Asked Questions

Therapy can support an individual through various area's of their life, such as self-exploration, healing from past experiences and growth within oneself. Therapy can be what you make it, in a safe space where you feel heard from a professionally trained therapist. 

Your first session would involve getting to know you through semi-structured clinical interview questions. The aim for the first session is to learn more about what brought you to seek out therapy and what areas of your life you are hoping to gain support with. This is also a great opportunity to ask questions to your therapist and establish how therapy can support you in achieving your goals.

Timeless Growth Psychotherapy requires a 48 hour notice (excluding weekends and holidays) for any appointments that need to be rescheduled or cancelled. If a session is cancelled with less than a 48 hour notice, you may be subject to being charged the full session fee. 

To cancel or reschedule your appointment, please email your therapist directly or cancel through your Jane App profile.

Our clinic does not provide direct billing. An invoice will be provided for you to submit to your insurer for reimbursement. Please ensure you are double checking that Registered Psychotherapists are covered under your insurance plan. If you are unsure about this, please reach out to your insurance provider. 

Connect with us to set up a free 15-minute phone consultation to learn more about the next steps and to get to know your therapist. We are looking forward to hearing from you!

W: 289-312-5392

E: sarah@timelessgrowthpsychotherapy.com